Next review due: April 2027
This Cookie Policy explains how Coaching Minds (SKCW Limited) uses cookies and similar technologies on our website www.coachingmindsglobal.com and our Hub (hub.coachingminds.co.uk) (together, the “Website”).
This policy applies to all users of our Website, whether you are a Trainee Coach, a Client, or a visitor.
Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the website owners.
Cookies may be:
Session cookies: Deleted automatically when you close your browser.
Persistent cookies: Remain on your device for a set period or until you delete them.
Cookies may also be:
First-party cookies: Set by our Website directly.
Third-party cookies: Set by external services we use (e.g., Stripe, Google Analytics).
We categorise cookies as follows:
We categorise cookies as follows:
| Category | Description | Consent required? |
|---|---|---|
| Strictly Necessary | Essential for the Website to function (e.g., logging into the Hub, processing payments, security). You cannot opt out of these. | No (exempt) |
| Functional | Remember your preferences (e.g., language, region, login details). | Yes – consent required |
| Analytics/Performance | Help us understand how visitors use our Website (e.g., which pages are visited, how long users stay). | Yes – consent required |
| Marketing/Targeting | Track your browsing habits to display relevant ads on other platforms. | Yes – consent required |
We do not currently use marketing/targeting cookies unless you have given explicit consent.
The table below lists the specific cookies used on our Website, their purpose, duration, and whether they are strictly necessary.
| Cookie name | Provider | Purpose | Duration | Strictly Necessary? |
|---|---|---|---|---|
session_id |
Coaching Minds (first-party) | Maintains your logged-in status on the Hub | Session | Yes |
csrf_token |
Coaching Minds (first-party) | Security – prevents cross-site request forgery | Session | Yes |
cookie_consent |
Coaching Minds (first-party) | Remembers your cookie preference choices | 12 months | Yes |
__stripe_mid |
Stripe | Facilitates secure payment processing | 12 months | Yes |
__stripe_sid |
Stripe | Facilitates secure payment processing | Session | Yes |
_ga |
Google Analytics | Distinguishes unique users (anonymised) | 2 years | No – consent required |
_ga_<container-id> |
Google Analytics | Persists session state | 2 years | No – consent required |
_gid |
Google Analytics | Distinguishes users | 24 hours | No – consent required |
_gat |
Google Analytics | Throttles request rate | 1 minute | No – consent required |
Note on Google Analytics: We have enabled IP anonymisation so that your full IP address is not stored. We do not share analytics data with other Google services for advertising purposes without your consent.
Some cookies on our website are placed by third-party services we use. We do not control these cookies directly, but we limit their use to what is necessary for our services.
| Third party | Purpose | Privacy link |
|---|---|---|
| Stripe | Payment processing | Stripe Cookie Policy |
| Google Analytics | Website analytics (anonymised) | Google Privacy & Terms |
| PayPal (if used) | Payment processing | PayPal Cookie Policy |
| Mailchimp (if used) | Email sign-up forms | Mailchimp Cookie Policy |
| Facebook Pixel (if used – consent required) | Ad targeting | Facebook Cookie Policy |
We will only load marketing or tracking third-party cookies (e.g., Facebook Pixel) after you have given explicit consent via our cookie banner.
5.1 Cookie banner
When you first visit our Website, a cookie banner will appear asking you to accept or reject non-essential cookies. You may:
Accept all – we will set analytics and functional cookies.
Reject non-essential – only strictly necessary cookies will be set.
Customise – select which categories of cookies you accept.
Your preference will be stored for 12 months. You can change your mind at any time (see section 5.3 below).
5.2 Withdrawing consent
You may withdraw your consent to non-essential cookies at any time by:
Clicking the “Cookie Settings” link in our website footer; or
Clearing your browser cookies (which will reset your preference).
5.3 Browser settings
Most web browsers allow you to control cookies through their settings. You can:
Block all cookies (including strictly necessary ones – this may break our Website).
Delete existing cookies.
Set your browser to alert you when a cookie is being set.
Instructions for common browsers:
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our services. Any material changes will be notified on our website or by email.
The “Last updated” date at the top of this policy will change accordingly. You should review this policy periodically.
If you have any questions about our use of cookies, please contact:
Data Protection Officer: Paul Smith
Email: paul.smith@coachingmindsglobal.com
General enquiries: academy@coachingmindsglobal.com
Postal address: 46 Chaucer Avenue, South Shields, Tyne & Wear, NE34 9JH
For more detailed information about cookies and your rights under UK law, you may visit:
